At Cre8er Studio, we understand that plans can change. However, we require sufficient notice for cancellations and rescheduling. Please review our cancellation policy below.
1. Cancellation Notice
24-Hour Notice: To cancel or reschedule a booking, please notify us at least 24 hours before the start of your session. Cancellations made with at least 24 hours' notice will receive a full refund or may be rescheduled for another available slot.
2. Late Cancellations
Less Than 24 Hours Notice: If you cancel within less than 24 hours of your scheduled session, the deposit paid will be forfeited. In some cases, Cre8er Studio may charge a cancellation fee.
3. No-Show Policy
If you do not show up for your session without any prior notification, you will be charged the full session rate, and no refunds will be issued.
4. Rescheduling
If you need to reschedule your booking, please notify us at least 24 hours before your session. Rescheduling within 24 hours of the session is subject to availability and may incur a rescheduling fee.
5. Studio Cancellation
Cre8er Studio reserves the right to cancel or reschedule any session due to unforeseen circumstances (e.g., emergencies, equipment failure, etc.). In such cases, a full refund or the option to reschedule will be provided.
6. Refunds
Refunds for cancellations will only be issued if the cancellation is made in accordance with the above policy.
Refunds will be processed to the original payment method, and may take up to 7 business days to reflect in your account.
By booking a session at Cre8er Studio, you agree to the terms outlined in this Cancellation Policy.